LEGAL
Privacy Policy
Last Updated: June 2026
BizFlow AI ("we", "our", "us") provides customer engagement, CRM, and WhatsApp business communication services.
Information We Collect
We may collect:
- Name, email address, and phone number
- Business information provided during registration
- WhatsApp conversation data connected by our customers
- Usage and activity information within the platform
- Technical information such as IP address, browser type, and device information
How We Use Information
We use information to:
- Provide and maintain BizFlow AI services
- Manage customer communications
- Enable CRM and lead management features
- Improve platform performance and reliability
- Provide customer support
- Comply with legal obligations
WhatsApp and Meta Data
BizFlow AI accesses WhatsApp Business Platform data only with customer authorization.
We use this data solely to provide messaging, automation, customer engagement, and CRM functionality on behalf of our customers.
We do not sell customer conversation data.
Data Security
We implement reasonable administrative, technical, and organizational measures to protect information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
Information is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Third-Party Services
We may use trusted third-party providers including:
- Microsoft Azure
- Meta (Facebook / WhatsApp)
- OpenAI
- Firebase
These providers may process data as necessary to provide services.
Your Rights
You may request:
- Access to your information
- Correction of inaccurate information
- Deletion of your information
- Export of your data
Requests can be sent to the contact details below.
Contact
BizFlow AI
Email: support@bizflowai.cloud
Website: https://bizflowai.cloud